Vinted Members Share Anger Regarding Sizing Updates
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The second-hand shopping app has revised its sizing categories for women's and children's clothes failing to inform all users about the change.
Digital Channels Reaction
Many shoppers and sellers are posting online claiming that product pages now present a modified sizing category compared to what was initially listed due to the recalibration.
The company said the new system was more in line with similar services.
They have suggested members to check their listings and manually change the size where appropriate, causing user dissatisfaction.
Sizing System Modifications
Before the change, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement used to be a 12 but currently displays as UK 16-18.
Shopper Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, located in Scotland, explained products she uploaded featuring size 14 markings were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Manual Updates
Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said.
Marketplace Information
The app has more than 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: earlier, the platform withdrew an update concerning shipment methods due to shopper criticism.
